Knowledgebase

General Learning

How to Get a Facebook Page Access Token?

Facebook requires a Page Access Token if you want to use the data from your Facebook page, customize it and embed it on your website.

How to get a Facebook page access token? Follow steps below. This will work only if you are an admin of the Facebook page you’re trying to get data from.

  1. Go to developers.facebook.com and login with your Facebook account.
  2. On the upper right corner, click “My Apps” and “Add New App”.
  3. On the pop up, enter your “Display Name” and “Contact Email” and click “Create App ID” button.
  4. Pass the security check if it pops up.
  5. Go to Graph API Explorer.
  6. On the right side, click the “Facebook App” drop-down and select the app you just created.
  7. Click the “User or Page” drop-down. Click “Get Page Access Token”.
  8. On the pop up, click “Continue as…” button. Click “OK” button.
  9. Click “User or Page” drop-down again. Under the “Page Access Token” section, click the Facebook page you want to use.
  10. Copy the generated page access token on the “Access Token” field.
  11. Go to Access Token Debugger. Remove the value on the input box and paste the page access token you just copied.
  12. Click “Debug” button. Make sure the “App ID” says your app name. The “Type” is “Page” and the “Page ID” says the Facebook page you want to use.
  13. On the bottom part, click “Extend Access Token” button. Click “Debug” button. Copy the new page access token from the input box.
  14. Go to Access Token Converter.
  15. Paste the page access token you just copied. Click the green button.
  16. Click “Debug” button. You will see a page where “Expires” says “Never”. Copy the page access token from the input box.
  17. Done! Great job!

IMPORTANT: Facebook said there is a “page access token that never expires” and this is true only if:

1. You did not changed your password.

2. Your account was not affected by the recent Facebook security issues.

If you think your events feed is not syncing correctly, you need to re-enter your “page access token” so that your event images will look better, it will update every hour and it will show the past events.

Please follow our tutorial above carefully.

Credit: SociableKIT

Print background in Microsoft Office

SYMPTOMS
When you print a Microsoft Office Word document that includes a background, the background is not printed. Examples of things that can be on a background include colors, pictures, or themes.

This issue may also occur when you use Word as your e-mail editor and you print an e-mail message that includes a background.

WORKAROUND
To work around this issue, use the method that is appropriate for your version of Word.

Word 2007

  1. Click the Microsoft Office Button, and then click Word Options.
  2. On the Display menu, click to select the Print background colors and images check box under Printing Options, and then click OK.

Word 2003
To work around this issue in Word 2003 or when you use Word 2003 as the e-mail editor in Microsoft Office Outlook 2003, turn on the Background colors and images option. To do this, follow these steps:

  1. On the Tools menu, click Options, and then click the Print tab.
  2. Click to select the Background colors and images check box, and then click OK.

APPLIES TO

  • Microsoft Office Word 2007
  • Microsoft Office Word 2003
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003

Trace slow network / Unable to access server

SYMPTOMS
If you are having slow website access, it would be best to send us the trace route results via ‘PingPlotter’, as it would help us in identifying the issue better.

RESOLUTIONS
Download from pingplotter.com website
Requirement: Microsoft Windows Operating System

  1. Go to http://www.pingplotter.com/ -> Download -> Ping Plotter Freeware or directly download from http://www.pingplotter.com/downloads/pngplt_1.exe
  2. Install the pingplotter application and open it.

Step for Getting a Traceroute result from PingPlotter

  1. Enter the domain name / IP address / server name or URL to the address to be trace.
  2. Click on “Trace” button.
  3. The pingplotter result will appear on the right.
  4. You will see a columns for Hop, PL% which stands for Packet Loss, IP address, DNS Name, AVG for response time, CUr for latency and Graph.
  5. Go to Edit and click on Copy as Images for traceroute result obtained.
  6. Then attached it in the ticket or E-Mail to our support department.

Below is the interface of PingPlotter