Good Bye 2014 Welcome 2015

Happy New Year 2015

As We Bid Goodbye To The Old And Tired 2014, We Are Left With The Memories Of The Year That Was. We Now Joyfully Welcome The Brand New Year 2015. As We Look Forward To An Even Better Year Full Of Promises.

We at JuiceAPac are thankful for the continuous support and we look forward to serving you even better!

Ho Ho Ho… Merry Christmas

Merry Christmas 2014

May this Christmas end the present year on a cheerful note

And make way for a fresh and bright New Year.

Here’s wishing everyone a Merry & Blessed Christmas!

From the Management & Staff of JuiceAPac Sdn Bhd

Asia-America Gateway (AAG) internet cable has been repaired

tm-logoTM is pleased to update that the repairs works to the Asia-America Gateway (AAG) submarine cable network system providing international data links to the United States (US) and North Asia have been completed.

Data connectivity to sites and servers hosted in the US, North Asia and Europe are now fully optimised for your enjoyment.

We apologise for any inconvenience caused and would like to thank you for your understanding and patience. Should you have any enquiries or require further assistance, please get in touch with us or tweet us at @TMConnects .

Source: Telekom Malaysia

Are you experiencing slow browsing?

Telekom Malaysia Berhad (TM) wishes to announce that our consortium members have detected a fault on the Asia-America Gateway (AAG) submarine cable in Hong Kong segment linking Malaysia to the United States and North Asia.

TM has immediately taken pro-active steps by optimising our networks to reduce congestion and diverting traffic to alternative routes, thus, minimising the impact to our users.

Restoration works for submarine cable faults involves the concerted efforts of all consortium members, and is expected to begin on Wednesday, 1 October 2014 and completed on Monday, 6 October 2014. However, we wish to highlight that these restoration works will be subject to sea conditions, the identification of the actual location of the fault and the challenges presented working at great sea depths and pressure.

During this period, Internet users may experience some degree of service degradation such as slow browsing and high latency while accessing international websites mainly hosted in the United States (US), North Asia and Europe. Customers using Virtual Private Networks (VPNs) and other critical business applications linked to US, North Asia and Europe may also experience some level of service degradation.

TM shall provide necessary updates on the progress of the restoration works, and will monitor feedback from our customers on the quality of service experienced.

We apologise for any inconvenience caused and would like to assure customers that we are undertaking all necessary measures to ensure that customers continue to experience uninterrupted service.

For more information, please refer to TM Online Help.

2014 Year of the Wooden Horse

2014 Year of the Wooden Horse

We at JuiceAPac would like to take this opportunity to wish everyone Gong Xi Fa Cai! May the Chinese New Year of the Horse bring you every Success & Prosperity.

Happy Chinese New Year!

Gong Xi Fa Cai!


Chinese New Year Holiday Notice
Our office will be closed for Chinese New Year celebration from Thursday, 30th January 2014 until Tuesday, 4th February 2014. Due to this, we will not be able to respond to your queries promptly during the festive period.

For any queries or support, you may e-mail us

We shall cater and answer all your queries once we resume work on 5th February 2014 (Wednesday).

Happy New Year 2014!


Success & Hopes

New year comes to give us a fresh hope,
For a better future and success

New Year gives us dream for that
We will face challenges with confidence

On this new year may your dreams and hopes
Succeed with the blessings of God

Happy New Year and Seasons greetings